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Technical Support Manager

  • £27500 - £28000 per annum
  • Cumbria
  • Posted: 16/07/2019
  • Permanent
  • Job Ref: 025419656

Job Details

Technical Support Manager opportunity with a Global Leader in their field. So if you are a Technical Support Manager, Senior Service Engineer, Team leader or Support Engineer in the Industrial Cleaning equipment or Forklift truck Service, read on as this maybe the career you are looking for…..

Job Title – Technical Support Manager

Permanent Position

Salary - up to £35,000 OTE

Locations – Cumbria

About the Role

The Technical Support Manager will provide outstanding customer service/support to all levels of customers by supporting the After Sales Representatives with technical advice and diagnosing and repairing machines as required.

With capable planning skills the Technical Support Manager will ensure the customer is fully informed throughout the service.

The Technical Support Manager is expected to:

• Provide technical support / trouble shooting advice to all levels of customers

• Liaise with field based engineers accordingly to ensure best possible service is provided

• Provide outstanding customer service

• Utilise efficient Planning Tools and Resources

About the Person

The Technical Support Manager will have electrical/ mechanical experience, with great customers service skills

This exciting opportunity is likely to suit a Technical Support Manager, Technical Support Engineer or Senior Service Engineer in the Industrial Cleaning equipment or forklift truck Service.

Essential skills required

• Electrical/Mechanical

• Be customer centred with excellent customer relations skills

• Be self-motivated and adaptable

• Be computer literate

In return for your hard work as a Field Service Engineer we can offer a basic salary up to £27,500 with on target earnings of £34,000, Life Cover, Healthcare plan, Pension and expenses.

If you are interested in this Field Service position please apply now to or call 0121 450 5020

About us

Technical Network specialising in manufacturing, engineering, scientific recruitment working closely within the aerospace, automotive and food & FMCG market sectors, focusing on permanent and interim /contract positions for specialist technical and management roles. Representing Talent and Industry. Always Time Well Spent