Part of a leading national group, this organisation is a world leader in the production of specialist electrical equipment to a variety of sectors including retail, government facilities, hospitals and military installations.
As an Application Engineer your role will be instrumental in supporting the company's sales teams with all required pre-sales technical support for both end-user customers and reseller partners. Regular business travel across the UK and Europe will be required, with worldwide travel also required less frequently.
Location: North Gloucestershire; commutable from Worcester, Tewkesbury, Gloucester, Cheltenham
Salary: Up to £45,000 per annum based upon skills and experience + Car Allowance + Healthcare + Life assurance
Main duties and responsibilities:
O Produce quotations from price lists in accordance with company procedures.
O To understand the commercial value and use of a product in order to better assist a customer in determining their business needs.
O To take a lead role in responding to RFP, RFI, RFQ's within their defined region and to assist with other regions as required.
O To have a lead role in proof of concept and pilot projects as part of the sales process.
O To provide timely and accurate responses to customer related issues.
O Be able to provide training on any of the manufactured products and solutions.
O Understand the impact and importance of a customer issue and relay clear concise information to the post development Support Team.
O Support the commercial teams with pre-sales technical support, system architecture design and advice.
O To make presentations of product related functionality to other team members, departments and customers.
O To participate, as required, in the company's Quality program.
Knowledge and experience required:
O Educated in a computing/electronics related subject or equivalent experience.
O Previous experience in pre-sales engineering or system integration with a Physical Security product or solution
O Experience of the security industry (Access Control / Intruder / CCTV) would be advantageous
O Experience of working within a global organisation in a technical capacity providing remote support and onsite support to customers overseas
O Familiarity with IT systems including Operating Systems, Hardware, Network Infrastructure, and Database systems.
O Experience with configuration and design of Access Control, Video Management, and Intrusion Alarm systems.
O Strong analytical skills, enquiring and investigative mind. Able to get to the root causes of a problem and communicate this clearly to others.
This is an excellent opportunity for an experienced application Engineer to join a leading supplier during their continued period of success. In return our client is offering a fantastic salary and benefits package which includes healthcare, pension contributions and a car allowance .
Apply on-line or call Darius Barnes for a confidential discussion technical-network.co.uk
Technical Network recruits Engineers and Managers for the automotive, aerospace, electrical / electronic technology, energy, engineering and manufacturing, with a portfolio of services including advertising search, permanent and contract recruitment services.
Representing Talent and Industry, Always Time Well Spent