Application Engineer

  • £38000 - £42000 per annum
  • Gloucestershire
  • Posted: 02/03/2020
  • Permanent
  • Job Ref: 025420008

Job Details

Part of a leading national group, this organisation is a world leader in the production of specialist electrical equipment to a variety of sectors including retail, government facilities, hospitals and military installations.

As an Application Engineer your role will be instrumental in supporting the company's sales teams with all required pre-sales technical support for both end-user customers and reseller partners. Regular business travel across the UK and Europe will be required, with worldwide travel also required less frequently.

Application Engineer

Location: North Gloucestershire; commutable from Worcester, Tewkesbury, Gloucester, Cheltenham

Salary: Up to £45,000 per annum based upon skills and experience + Car Allowance + Healthcare + Life assurance

Main duties and responsibilities:

O Produce quotations from price lists in accordance with company procedures.

O To understand the commercial value and use of a product in order to better assist a customer in determining their business needs.

O To take a lead role in responding to RFP, RFI, RFQ's within their defined region and to assist with other regions as required.

O To have a lead role in proof of concept and pilot projects as part of the sales process.

O To provide timely and accurate responses to customer related issues.

O Be able to provide training on any of the manufactured products and solutions.

O Understand the impact and importance of a customer issue and relay clear concise information to the post development Support Team.

O Support the commercial teams with pre-sales technical support, system architecture design and advice.

O To make presentations of product related functionality to other team members, departments and customers.

O To participate, as required, in the company's Quality program.

Knowledge and experience required:

O Educated in a computing/electronics related subject or equivalent experience.

O Previous experience in pre-sales engineering or system integration with a Physical Security product or solution

O Experience of the security industry (Access Control / Intruder / CCTV) would be advantageous

O Experience of working within a global organisation in a technical capacity providing remote support and onsite support to customers overseas

O Familiarity with IT systems including Operating Systems, Hardware, Network Infrastructure, and Database systems.

O Experience with configuration and design of Access Control, Video Management, and Intrusion Alarm systems.

O Strong analytical skills, enquiring and investigative mind. Able to get to the root causes of a problem and communicate this clearly to others.

The opportunity:

This is an excellent opportunity for an experienced application Engineer to join a leading supplier during their continued period of success. In return our client is offering a fantastic salary and benefits package which includes healthcare, pension contributions and a car allowance .

Apply on-line or call Darius Barnes for a confidential discussion

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